Plusie was soft, and I'm loving it! Definitely recommend it; it's a great product.
Extremely disappointed in this purchase. Does not look anything like the advertised photo, and for over $70, I would expect much better quality. Upon contacting customer service I was told I could not return the item for a refund. Instead, after waiting 48 hours to see if it somehow inflated, I could pay for shipping back, pay for a 10% restocking fee, and potentially get store credit (if they inspect it and agree it was defective). I do not recommend.
Hi Chelsea,
Thank you for sharing your feedback. We’re sorry to hear the product did not meet your expectations. We did offer a return option upon your inquiry, as we always strive to make things right for our customers.
Our return policy requires customers to cover shipping unless the item is damaged. After reviewing the photos you provided, we saw no signs of any damage, so the standard return process would apply. We understand that plushie firmness can be a very personal preference, and we regret this didn’t match what you were hoping for.
We wish you had taken us up on the return offer so we could better assist you. Please feel free to reach out if you’d like to discuss further. We’re here to help.
Warmly,
The Dandelion Vine Team
Ok I've had this plushy since March , so past 5 months and it's just the best!! Can't sleep well without it lol. It's so so so soft, comforting, cuteness personified! I love it!!! Highlyrecommend !!
Thank you so much for your glowing reviews on the plushies you recieved! We're thrilled to hear that our plushie has brought you so much comfort and joy. Sweet dreams with your new favorite cuddle buddy!
Really made dog likes it for tug of war
Thank you for sharing your feedback with us! We're delighted to hear that your dog loves it's new plushie! It's fantastic to know that it's become a favorite for tug of war. Your satisfaction means a lot to us!
Generous size, soft, really well made and really cute, great nap time companion
Thank you so much for your wonderful feedback! We're thrilled to hear that you find your new plushie so rewarding. We take pride in offering products that are both high-quality and cuddle-worthy. We appreciate your support!
I bought this otter for my daughter who is going off to college. Her mascot will be an otter. She absolutely loves this little guy!!! The softness & sweet face made me want to keep it! Will be buying my plush items through dandelion from now on.
Thank you so much for your kind words and 5-star review! We're thrilled to hear that your daughter loves her otter plushie, especially with such a special meaning as her college mascot. The softness and sweet face are definitely hard to resist! We look forward to serving you again at Dandelion Vine. If you have any more questions or need further assistance, feel free to reach out. Happy plushie shopping!
I bought this to top off a diaper cake with a coastal neutral theme! I can’t wait to display it at my daughter’s baby shower! I may order the small Octopus to add to the 24”. I bought the yellow, which really is a beautiful tan color like in the picture!💕
Thank you so much for the kind review! We’re so happy to hear the plushie matched your coastal neutral theme perfectly. We'd love to see how your theme cake turns out! If you post photos, feel free to tag us on social media so we can admire (and maybe even share) your beautiful setup. Wishing you and your daughter a wonderful baby shower!
Very beautiful dog, very soft and high quality. It is really such a wonderful plush.
Fast shipping very cute! ! 😍 I love it!! This is my second purchase from this store!! Very satisfied thanks ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
It's just an incredible cat!!!!!!!!!!!! She is beautiful!!!! Very delicate, soft, fluffy!!! Eyes, nose, stripes are embroidered with threads. Very thick and high-quality padding. It holds the shape very well! Arrived in a compressed form and upon opening instantly took its shape and size. I want to hug it all the time!) I recommend!!! A Thousand Stars!!!
Wonderful! I recommend it to everyone! It arrived quickly! I will buy more!
Everything perfect. Fast delivery and very good quality with such soft material. I am happy and say thank you. 🌸
